Frequently Asked Questions
Everything you need to know about your BF Genetics experience.
What shipping methods do you offer?
We offer standard and expedited shipping options across the country. All orders are processed within 1-2 business days and include tracking information sent directly to your email.
Are your products lab-tested for quality?
Yes, quality is our priority. Every batch undergoes rigorous third-party laboratory testing to ensure purity, potency, and safety before it reaches our customers.
What is your return policy?
We offer a 30-day return policy for unopened and unused items. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see live updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as secure digital payment options like PayPal and Apple Pay.
Is your packaging discreet?
Absolutely. All BF Genetics orders are shipped in plain, unmarked packaging to ensure your privacy and the security of your delivery.